Privacy Policy

At DBoS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account (e.g., name, email address, phone number).
• Set up your store (e.g., business name, address, product inventory).
• Communicate with our customer support team.

We also automatically collect certain information when you visit our platform, including your IP address, browser type, device information, and usage data via cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services (including the POS and storefronts).
• Process your transactions and send you related information.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Analyze usage trends to enhance user experience.

3. Sharing of Information

We do not sell your personal information. We may share your information with third-party vendors, service providers, or contractors who need access to such information to perform work on our behalf (e.g., payment processors, hosting services, and WhatsApp integration partners). We may also disclose information if required by law or to protect our rights.

4. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights (NDPR & GDPR Compliance)

Depending on your location, you may have rights under the Nigerian Data Protection Regulation (NDPR) or General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us at privacy@dbos.app.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@dbos.app
Address: 10 Victoria Island Way, Lagos, Nigeria